Hemlata Narasimhan

Hemlata Narasimhan is a pioneering payments leader, transforming digital commerce across Europe and beyond. With a background of senior international roles at American Express and Visa, she now serves as President of Elavon Europe, a division of U.S. Bank and one of the region’s largest payment processors. Since her appointment in 2022, Hemlata’s focus on strategic clients and employee experience have yielded impressive results. Overall portfolio growth has been underpinned by sales excellence, resulting in a 50% increase in new business revenue during her tenure, contributing to a doubling of net income at U.S. Bank Europe [Not for publication]. Hemlata’s visionary focus on embedded payments has driven significant increase in ISV generated sales, helping to position Elavon at the forefront of this transformation. This segment is expanding at four times the rate of traditional acquiring. Elavon, trusted by 80% of the world’s airlines, maintains an 81% customer satisfaction rate and has earned multiple industry awards. Beyond financial success, Hemlata has advanced diversity, driving just under 15% rise in women in senior roles, and elevating Elavon to 10th position on the Financial Times’ Best Places to Work in Europe 2025.