Emma Robertson

Emma Robertson, CEO of Transform UK, is at the forefront of driving data and technology-led change for businesses navigating the complexities of modern transformation. With over 25 years of experience, Emma has guided both blue-chip and emerging organisations, including Hammerson, P&O, Homebase, Argos, eBay, BT, and Tesco through the complexities of shifting consumer expectations, ensuring they remain agile, innovative, and customer centric. Under her leadership, Transform UK has established itself as a consultancy that goes beyond conventional strategy, offering an end-to-end service delivering real impact, with expertise across data, technology, change and delivery, research and service design, and strategy. Through diverse multi-skilled teams and becoming a partner who cares about impact, Transform is not only helping businesses evolve - it’s shaping a more inclusive and socially responsible corporate landscape.

For Emma, this transformation goes beyond digital innovation. It is about aligning culture, operations, and infrastructure to create lasting change, and she leads the Transform team with a deep understanding of how customer experience and employee engagement intersect.

Emma is also an advocate for DEI, particularly within data and technology and plays an active role in internal and external initiatives, ensuring that every voice is heard and represented at all levels